Need to Cancel? Here's our policy

On Demand

Once an On Demand course is purchased that course may not be cancelled at any time.

Live In Person

OccuPro reserves the right to cancel any Live in Person course however to date OccuPro has canceled very few courses. If OccuPro cancels a course due to low attendance OccuPro will provide the attendee with a certificate to participate in a future training session. The course attendee will also be offered the option of taking the course as a Live Webcast or On-Demand course if available in these formats. If that participant is unable to attend within 1 year than a full refund will be issued after one year.

Attendees may cancel any course as long as OccuPro receives course cancellation confirmation greater than 10 days prior to that course being scheduled. The attendee will receive a full refund of that course less a $100.00 processing fee.

Attendees may cancel any course 3 to 10 days prior to that course being schedule and the attendee will receive a 50% refund of that course.

Attendees canceling any course less than 3 days prior of that course being offered will be required to pay for the entire course tuition.

OccuPro is not responsible for fees incurred related to cancellation of travel expenses to include but not limited to airline, rental car, and/or hotel reservations.

Live Webcast

OccuPro reserves the right to cancel any Live Webcast course however to date OccuPro has canceled very few courses. If OccuPro cancels a Live Webcast course due to low attendance OccuPro will provide the attendee with a certificate to participate in a future Live Webcast, Live In Person, or On Demand training session.

Once course material has been mailed to an attendee who signs up for a Live Webcast course that attendee is not able to cancel that course. If course material has not been sent to the course attendee than the course attendee will receive a full refund of that course less a $100.00 processing fee.

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