We reserve the right to cancel any Live In Person or Live Webcast course. If a course is cancelled due to low attendance, we will provide you with the option to participate in a future training session. If you are unable to attend within one year then a full refund will be issued.
You may cancel any course as long as we receive course cancellation notice greater than 10 days prior to the course. You will receive a full refund of that course less a $50.00 processing fee. You may cancel any course 3 to 10 days prior to the course being scheduled and you will receive a 50% refund of that course.
If you cancel a course 3 days prior of the course being offered you will be required to pay for the entire tuition.
We are not responsible for fees incurred related to cancellation of travel expenses (airline reservations, rental car reservation, hotel reservations, etc.).
If training material has been sent to Live Webcast course attendee, the course can't be canceled. If you are unable to attend a Live Webcast course, we will provide you with a recorded version of the course (On Demand format).
On Demand courses may not be cancelled at anytime.